CrystalTop Overlay – Our Privacy Policy

We know that you buy our products and services and use our Website because you trust us. This privacy policy sets out how CrystalTop Overlay uses and protects any information that you give to CrystalTop Overlay when you use this Website. It applies to current and former customers. Personal information here means anything we know about you personally.

Protecting Your Information:

We take important steps to protect your personal information. We treat it as confidential. We tell our employees to take care in handling it. We limit access to those who need it to perform their jobs. Our outside service providers must also protect it, and use it only to meet our business needs. We also take steps to protect our systems from unauthorized access. We comply with all laws that apply to us.

CrystalTop Overlay is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy policy statement.

Collecting Your Information:

The types of Personal Information we collect and share depend on the product or service you have with us. This information may include:

  • Your name and your job title
  • Company name (if applicable)
  • Mailing (shipping) address
  • E-mail address
  • Phone number
  • Fax number
  • Your personal preferences and interests and/or other information relevant to your purchase or to our customer surveys and/or offers

You may ask us for a copy of the Personal Information we have about you. Generally, we will provide it as long as it is reasonably retrievable and within our control. You must make your request in writing. For legal reasons, we may not show you anything we learned as part of a claim or lawsuit, unless required by law.

If you tell us what we know about you is incorrect, we will review it. If we agree, we will update our records. Otherwise, you may dispute our findings in writing, and we will include your statement whenever we give your disputed information to anyone else.

Purchases And Credit Card Transactions:

We DO NOT collect your credit card information on this Website! We use PayPal as our payment processor. When ordering and purchasing products and/or services from us, all transactions are handled directly trough PayPal services on their secure servers. We DO NOT have access to your credit card information!

When ordering and purchasing products and/or services from us, we only collect your name and shipping address so we are able to ship your order to you, and your contact info, in case we need to communicate with you regarding your order/purchase.

How We Get Your Information:

We get your Personal Information mostly from you. We may also use outside sources to help ensure our records are correct and complete.

How We Use Your Information:

CrystalTop Overlay uses the information obtained from you for the following purposes:

  • Critical communications between CrystalTop Overlay and you.
  • To process orders, claims and/or other transactions.
  • Identity and/or age verification purposes.
  • Monitoring of Website usage for statistical and fraud-prevention purposes.
  • Anything that is reasonably necessary to effect the operation, administration, and management of the service.
  • To communicate with you, update you on service and benefits, and to personalize our Website for you.
  • From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest.
  • CrystalTop Overlay will always provide you with the opportunity to opt out of receiving such direct marketing or market research contact.
  • In addition, CrystalTop Overlay stores all emails, all call detail records, along with all greetings, voicemail and fax messages. CrystalTop Overlay will own the copyright in the compilation of this information.

How the data contained in Voicemail and Fax messages is used:

It is the policy of CrystalTop Overlay not to use or unnecessarily access the content of your emails, faxes or voicemail messages, except for the following purposes:

  • When you are suspected to be in violation of any Policy of Terms & Conditions Of Use reported by another user or other affected party.
  • When it is required for the purposes of troubleshooting or testing for a problem with any of our services.
  • When required for customization or programming of special features for any of our services.
  • When required by law.

Opt-In and/or Opt-Out:

You may tell us not to share your information with our affiliates for their own marketing purposes or unaffiliated business partners as part of a joint marketing arrangement. Even if you do not opt out, we will not share your information with unaffiliated companies for their own marketing purposes without a joint marketing arrangement. You can also opt out anytime by contacting us trough our CONTACT page.

Non-Personal User Content:

Website Owner may use user submitted content (User Content) such as ratings, reviews, feedback in a number of different ways, including displaying it on the Website, reformatting it, incorporating it into other works, creating derivative works from it, promoting it, or distributing it. Accordingly, you irrevocably grant Website Owner permission to use your User Content for any purpose. You also irrevocably grant the Website users the right to access User Content in connection with their use of the Website.

You assume all risks associated with User Content, including reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your User Content that makes you personally identifiable. You may not imply that User Content is in any way sponsored or endorsed by Website Owner.

Owner cannot and does not review all User Content feedback, nor does it have any control over the same. Under no circumstances shall Owner be held responsible or liable for any claims or damages arising out of any reviews or feedback.

Owner may remove, edit or reinstate User Content at our sole discretion.

Disclosure or sharing of your data:

CrystalTop Overlay will not disclose, sell, rent, or lease your personally identifiable information to others without your permission except for the following conditions:

  • We may share your personal information with your consent or as permitted or required by law.
  • We may share your information with businesses hired to carry out services for us.
  • We may also share it with our affiliated business partners through joint marketing agreements. In those situations, we share your information to jointly offer you products and services or have others offer you products and services we endorse or sponsor.
  • In conjunction with a sale of CrystalTop Overlay assets or stock (i.e. our customer base) to another business entity.
  • When required by Law or legal process.
  • When necessary to assist authorities investigating a claim involving illegal activity.
  • Our customer service personnel shall have access to an individual’s account data when required for the maintenance or update of your account.
  • Nobody other than senior management and senior technical personnel have access to a broad-based listing of all customer information, such as can be obtained by database queries or downloads.

Data security:

CrystalTop Overlay does not store your personal data on our Website or our Server. At CrystalTop Overlay your personal data is stored off-line and physical access to your personal data is restricted to senior management and senior technical personnel.

Third Party Links:

Links to third party websites on the CrystalTop Overlay Website are provided solely as a convenience to you. CrystalTop Overlay maintains no control over third party sites, including but not limited to their content or privacy policies, and makes no representation or warranty in connection with your decision to access third party sites from links appearing throughout the CrystalTop Overlay Website. You should exercise caution and look at the privacy statement applicable to the website in question. If you decide to access any of the third party sites linked to this Website, you do this entirely at your own risk.

Cookies:

CrystalTop Overlay might make use of browser cookies. Cookies are files employed by a majority of internet related service providers which write specific information to a user’s hard disk to be read again in the future if a user returns to a previously visited site.

We might use cookies and log files to:

  • Store information so that you will not have to re-enter it during your next visit to the Website.
  • Provide custom, personalized content and information.
  • Monitor the effectiveness of our services.
  • Monitor metrics such as total number of visitors and pages viewed.

Our cookies do not enable third parties to access any of your customer information. CrystalTop Overlay may use cookies only internally to store subscriber data on service usage.

CrystalTop Overlay may also use cookies for tracking of our Affiliate Marketing Associates and/or Distributors for the purpose of commission tracking.

If you feel strongly about the use of cookies, most browsers may be set to alert you to the placement of a cookie on your computer. You can delete the files that contains cookies. Those files are stored as part of your internet browser. Please refer to your Browser Help File to make use of these options.

Questions:

We want you to understand how we protect your privacy. If you have any questions about this notice, please contact us any time trough our CONTACT page.

Modifications to our Privacy Policies:

We may make changes to this policy from time to time. We will post changes to our Privacy Policy here, which shall be effective upon posting. You are responsible for returning to this site periodically to review posted changes. Our current users/customers will be notified by email about any policy changes that might affect them. Please contact us with comments or questions about this policy.